Shipping Info

Orders are processed and shipped out within 4-7 business days. We do have items that will ship in 2-5 business days.

Some products may have a 4-7 business day shipping time. If you have other products with 2-5 business day shipping times in the same order, it will adhere to the 4-7 business days.

After the order is shipped out and received by the carrier, we will update you with a Track-and-Trace code with which you can follow your package and see the remaining shipping time.

Please allow 2 to 6 hours for the tracking information to update.

Shipping Destinations

HOPPS is currently shipping to:

  • Customers within the United States and U.S. territories
  • Puerto Rico, Guam, and U.S. Virgin Islands.

Shipping Address Changes

If you would like to change the shipping address for your order, please contact us by email and include your new shipping address. Once the order is shipped, we cannot alter the shipping address anymore.

Shipping Methods, Costs, and Delivery Times

HOPPS charges shipping by the total order weight. Shipping costs are calculated during checkout based on weight, dimensions, and destination of the items in the order.

********FREE SHIPPING ON ORDERS OVER $75+********

The weight and shipping cost are represented by the following table:

Weight

Shipping Cost Per Order

Up to 0.6 lb.

$3.99

Above 0.6 lb.

$5.99

Above 1lb.

$9.99

Above 5 lb.

$14.99

 

Be aware that these delivery times can become longer in case your order is placed during busier periods such as near Christmas or Thanksgiving.

Shipping Restrictions

HOPPS does not ship to customers outside of the United States at this time.

Sadly, we are unable to ship your order to a PO BOX or to a MILITARY ADDRESS.

Packages Damaged, Lost, or Missing While in Transit

If you have a suspicion of your parcel being lost or missing while in Transit, please contact us by email. We can contact the shipping company to investigate the issue.

If your package has indeed gone missing, we will send you a new one free of charge or send you a full refund.

If your package has arrived damaged, contact us and we will provide a replacement or refund as soon as possible.

Customer Service

For questions, support, problems, please contact us by email at info@HoppsFashion.com.